Providers who have not yet registered to receive the CarePartners of Connecticut Provider Update newsletter by email must complete the online registration form, available in the News* section of the CarePartners of Connecticut public Provider website.
CarePartners of Connecticut’s online self-service tools enable providers to submit transactions and/or access information related to claims submission, claims status, referrals, prior authorizations, electronic remittance advice, member eligibility, panel information, etc., electronically.
If you have any questions regarding provider office staff education, or if you’d like to see a specific topic addressed in an upcoming Office Managers Meeting, webinar or training video, email Provider Education at Provider_Training@carepartnersct.com.
As CarePartners of Connecticut members begin scheduling appointments and you begin submitting claims, it is crucial to set up accurate claims submission processes with us to ensure timely processing and payment of claims. CarePartners of Connecticut encourages direct electronic submission to CarePartners of Connecticut, though claims submitted through clearinghouses will also be accepted.
The Provider Resource Center is a central repository on CarePartners of Connecticut’s public Provider website, where providers and office staff can find provider documentation including, but not limited to, the Provider Manual, payment policies, forms, clin