Current issue: August 1, 2020 Provider Update

The latest news for our providers, including coverage updates, coding reminders, mandates, plan changes, requirements and more.


CarePartners of Connecticut distributes its Provider Update newsletter by email. In order to receive Provider Update, you must complete the online registration form by registering your email. 

Jan 31, 2019

As CarePartners of Connecticut members begin scheduling appointments and you begin submitting claims, it is crucial to set up accurate claims submission processes with us to ensure timely processing and payment of claims. CarePartners of Connecticut encourages direct electronic submission to CarePartners of Connecticut, though claims submitted through clearinghouses will also be accepted.

Jan 31, 2019

If you have any questions regarding provider office staff education, or if you’d like to see a specific topic addressed in an upcoming Office Managers Meeting, webinar or training video, email Provider Education at

Jan 31, 2019

CarePartners of Connecticut’s online self-service tools enable providers to submit transactions and/or access information related to claims submission, claims status, referrals, prior authorizations, electronic remittance advice, member eligibility, panel information, etc., electronically.

Jan 31, 2019

Providers who have not yet registered to receive the CarePartners of Connecticut Provider Update newsletter by email must complete the online registration form, available in the News* section of the CarePartners of Connecticut public Provider website.

Jan 31, 2019

Opioid-naïve members’ prescriptions

As a reminder, and in accordance with CMS requirements, per the Comprehensive Addiction and Recovery Act (CARA), CarePartners of Connecticut denies opioid-naïve members’ prescriptions exceeding seven days for acute pain.

Your ZIP Code spans multiple counties.

Available counties