Telehealth flexibilities for Medicare members

We want to make you aware of some telehealth flexibilities that CarePartners of Connecticut is providing for members and offer guidance on telehealth billing.

Telehealth billing guidance

When billing for telehealth services for Medicare members, please be aware that CarePartners of Connecticut will accept CPT telehealth codes 98000–98015 for dates of service through Dec. 31, 2025, although the Centers for Medicare and Medicaid Services (CMS) does not offer coverage of these codes.

However, for dates of service beginning Jan. 1, 2026, these codes will no longer be reimbursable for members. For dates of service as of Jan. 1, 2026, please adhere to the following coding guidelines — and note that this is also the recommended approach for billing telehealth services prior to Jan. 1.

When submitting a professional claim for services provided via telehealth, providers should use the appropriate evaluation and management (E/M) code along with a place of service (POS) code and the appropriate modifier. 

Bill using one of the following required POS codes:

  • POS 02 — telehealth service provided in the patient’s home
  • POS 10 — telehealth service provided other than in patient's home

Required modifiers for Medicare members include: 93, 95, GT, GQ, FQ, FR, G0.

For modifier descriptions and complete details, refer to the Telehealth/Telemedicine Payment Policy.

Supporting telehealth for our members

In addition, the extension that CMS put into place for COVID-related telehealth flexibilities is scheduled to end on Sept. 30, 2025. When this occurs, Medicare will no longer cover telehealth for all sites of service. Recognizing the convenience of telehealth for our Medicare members, we will continue to cover telehealth for a variety of services and all sites of service as a supplemental benefit for CarePartners of Connecticut members.  

Effective Oct. 1, 2025 and carrying over into the 2026 benefit year, the following codes remain eligible for telehealth reimbursement: 
 

Category

 

Allowable codes

 

Cardiac rehabilitation services

 

93797, 93798

 

Group sessions for mental health specialty services

 

97150, 97154, 97156, 97157, 97158, 96202, 96203

 

Individual sessions for mental health specialty services

 

90875, 0326T, 97129

 

Individual sessions for psychiatric services

 

96110. 96125. 96127, 96130, 96131, 96132, 96133, 96136, 96137, 96138, 96139,96170, 96171, 97130, 97151. 97152, 97153, 97155, 

 

Intensive cardiac rehabilitation services

 

G0422, G0423

 

Kidney disease education services

 

90953, 90956, 90959, 90962

 

Other health care professionals

 

G0248, 97550, 97551, 97552, G0539, G0540, G0541, G0542, G0543, 98960, 98961, 98962, 0591T, 0592T, 0593T

 

Partial hospitalization program

 

G0410

 

Physical therapy and speech language pathology services

 

92507, 92508, 92521, 92522, 92523, 92524, 96105

 

Physician specialist services

 

77427, 94005, 94664, 95970, 95983, 95984

 

Pulmonary rehabilitation services

 

94625, 94626

 

Summary of changes

The following chart offers a summary of the changes noted in the sections above for telehealth for Medicare members by date of service.

Telehealth coding guidance

 

Dates of service

 

Codes covered

 

Additional information

 

1/1/2025 – 10/1/25 

 

98000–98015 (new codes released in 2025)   

 

While not covered by Medicare, CarePartners of Connecticut will cover.

 

E/M codes with telehealth POS  codes 

 

Covered by Medicare for all sites   

 

10/1 (or end of Covid telehealth flexibilities) –12/31/25 

 

98000–98015 (new codes released in 2025)   

 

While not covered by Medicare, CarePartners of Connecticut will cover.

 

E/M codes with telehealth POS codes 

 

 

 

Medicare will not cover all sites of service. CarePartners of Connecticut will cover certain codes and all sites of service. 

 

1/1/26 and beyond

 

98000–98015 (new codes released in 2025)   

 

Not covered by Medicare. Not covered by CarePartners of Connecticut.

 

E/M codes with telehealth POS codes

 

Medicare will not cover all sites of service. CarePartners of Connecticut will cover certain codes and all sites of service. 

 

In addition:

  • CMS will pay for the new CPT code 98016, which describes short virtual check-ins, instead of HCPCS code G2012 (patient Initiated).
  • Per CMS, two-way, real-time, audio only communication technology is allowable if the provider is technically capable of using an audio-video telehealth system and the member is either unable or unwilling to use video.