How Can A Care Manager Help You?

Woman meeting with care manager

What is a Care Manager?

Care Managers are nurses, social workers, or health care professionals who work closely with your doctor to help guide you through the health care system, and improve your health and well-being. Care Managers are available to all CarePartners of Connecticut members, and there is no cost to you for working with a Care Manager. 

How can a Care Manager help you?

  1. In your corner

Health care can be overwhelming. Your Care Manager will make sure you understand your options, and help you get the services and care you need. From helping you understand your medications to helping to prevent return trips to the hospital, and answering any questions or concerns you have, your Care Manager is there to support you.

  1. Staying healthy

 If you’re looking to start an exercise program, improve your diet, or reach your health goals, a Care Manager can help.

  1. Recovering at home

If you are hospitalized, your Care Manager can help make your transition home easier. Your Care Manager will make sure you receive the right services to help prevent re­turn trips to the hospital, including getting care at home if you need it and making follow-up appointments with your doctor.

  1. Managing a chronic condition

If you have a condition such as diabetes, heart failure, or lung disease, your Care Manager can work with you to develop health goals, assist with medication management, and help ensure you receive the right services and resources.

  1. Complex assistance

If you have multiple chronic conditions or need a lot of support to manage your health, your Care Manager will work closely with you and your doctor to make sure you have the resources you need to meet your health needs.

  1. Dementia care

A Care Manager can help with questions about dementia care or memory loss. If you or a loved one has concerns about dementia, a Care Manager can help assess care needs, provide care planning, and assist with referrals to community resources, support groups, and education programs.

  1. Mental health

If you or a loved one is struggling with depression, anxiety, or another behavioral health condition, a Care Manager can coordinate your treatment plan with your doctors, and connect you to programs and services that can provide additional assistance.

How to work with a Care Manager

A Care Manager is available to all CarePartners of Connecticut members at no cost. For more information about working with a Care Manager, call Member Services at 1-888-341-1507 (TTY: 711).