Sign up for Electronic Funds Transfer

If you’re currently receiving paper checks, it’s simple to switch to electronic funds transfer (EFT) at your convenience through Payspan. You’ll benefit from:

  • Quicker access to funds, with payments deposited directly into your bank account
  • Greater convenience and efficiency with no manual processes or risk of lost paper checks
  • Easy-to-use payment reports enabling you to track, review, and reconcile current and past online payments through Payspan

When you make the switch to electronic funds transfer with Payspan, you’ll no longer receive paper checks, explanations of payment (EOPs), or Electronic Remittance Advice (ERA/835s) from CarePartners of Connecticut. You’ll receive your payment and payment advisories from Payspan, which offers two electronic methods of remittance.

  • EOPs — Access images of your Explanations of Payment (EOPs) online with the ability to view, download, and print up to 18 months of EOPs. 
  • ERA/835s — Choose to have your HIPAA-compliant Electronic Remittance Advice (ERA/835) sent directly to one of the data exchange partners. Simply follow the instructions for routing 835s to an electronic mailbox when activating your account.

Typically, it takes at least 48 hours after enrollment for your EFT account to become activated, and electronic payment is available two business days following payment release from Payspan. 

Registering for electronic payments is simple! To get started:

  1. Obtain a registration code and PIN by calling Payspan Provider Services at 877-331-7154 or visiting payspanhealth.com/RequestRegCode/. 
  2. Have your bank name, routing number, account number, and your TIN/NPI handy.
  3. Follow the step-by-step registration instructions on the Payspan registration website.

If you already have a Payspan account, update it online to include CarePartners of Connecticut. 

For questions about EFT, providers can email Payspan at providersupport@payspanhealth.com, or call 877-331-7154.