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Update Your Practice and Billing Information
Members use CarePartners of Connecticut’s online provider directory, i.e., Doctor Search, to locate physicians, specialists and Allied Health providers who fit their health care needs. To ensure your payments are being mailed to the correct address and your practice is accurately represented in the Doctor Search, it is critical to regularly update your billing address and provider demographic information as changes occur.
Providers are reminded to notify CarePartners of Connecticut of any changes to their contact or panel information, such as a change in their ability to accept new patients, a change in practice or billing street address (including suite number, if applicable) or phone number, or any other change that affects their availability to see patients. Changes must be communicated in writing as soon as possible so that members have access to the most current information in the provider directory.
Note: Providers are also reminded to update their covering provider list as needed. CarePartners of Connecticut does not automatically add providers new to your practice to the list of covering providers.
How to Update Your Information
Providers can confirm current practice information using the Doctor Search. If the information listed is incorrect, please update it as soon as possible by completing CarePartners of Connecticut’s Provider Information Form (available in the Resource Center on CarePartners of Connecticut’s public Provider website) and returning it to CarePartners of Connecticut, as noted on the form.
Providers can update billing addresses by completing the Provider Information Form, selecting “billing” as the address type, and including a W-9 as indicated on the form.