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MHK Medical Management System

Wednesday, July 31, 2019

Providers logged in to the secure Provider website are able to use the MHK (formerly MedHOK – Medical House of Knowledge) system to complete requests for inpatient and outpatient services, attach documentation, check authorization requests, and in some cases receive an approval and reference number online at the time of entry.

Submitting requests using the MHK system is the most direct way to submit requests to CarePartners of Connecticut for review and prevents the risk of a misdirected fax. CarePartners of Connecticut encourages providers to use the MHK system to submit requests, as faxing can add to the time it takes for CarePartners of Connecticut to process requests.

If you are not yet a registered user of the secure Provider website, registration information is available on CarePartners of Connecticut’s public Provider website.

An MHK Provider Portal User Guide will also be available in the Provider Resource Center later this year.