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MHK Medical Management System
Providers logged in to the secure Provider website are able to use the MHK (formerly MedHOK – Medical House of Knowledge) system to complete requests for inpatient and outpatient services, attach documentation, check authorization requests, and in some cases receive an approval and reference number online at the time of entry.
Submitting requests using the MHK system is the most direct way to submit requests to CarePartners of Connecticut for review and prevents the risk of a misdirected fax. CarePartners of Connecticut encourages providers to use the MHK system to submit requests, as faxing can add to the time it takes for CarePartners of Connecticut to process requests.
An MHK Provider Portal User Guide will also be available in the Provider Resource Center later this year.