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As CarePartners of Connecticut members begin scheduling appointments and you begin submitting claims, it is crucial to set up accurate claims submission processes with us to ensure timely processing and payment of claims. CarePartners of Connecticut encourages direct electronic submission to CarePartners of Connecticut, though claims submitted through clearinghouses will also be accepted. Claims submitted directly to CarePartners of Connecticut must be in HIPAA-compliant standard 837 formats and include all required information.
All paper CMS-1500 and UB-04 claims must be submitted on standard red claim forms and mailed to the following address:
CarePartners of Connecticut
P.O. Box 9183
Watertown, MA 02471-9183
For specific inquiries on submitting electronic claims, either directly to CarePartners of Connecticut or through a clearinghouse, contact the EDI Operations Department at 888.631.7002, ext. 52994, or email EDI_CT_Operations@carepartnersct.com.