How Your CarePartners of Connecticut Over-the-Counter (OTC) Benefit Works

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CarePartners of Connecticut plan members have access to savings on eligible over-the-counter (OTC) medicines and health-related items by using your OTC benefit.

How Your OTC Benefit Works

At the beginning of each calendar quarter, your OTC card is loaded with the quarterly OTC amount for your plan.1

Your balance does not carry over—Try to spend the full amount before the end of each quarter.

Don’t throw out your card—It will be reloaded at the start of the next calendar quarter.

Disclaimer: Eligibility of items may change due to regulatory or other changes. Prices may vary from store to store.

Plan2025 Amount2026 AmountQuarter
CareAdvantage Preferred (HMO)

$140

$140

$140

$140

$50

$50

$50

$50

Jan-Mar

Apr-Jun

Jul-Sep

Oct-Dec

*CarePartners Access (PPO)

$102

$102

$102

$102

$50

$50

$50

$50

Jan-Mar

Apr-Jun

Jul-Sep

Oct-Dec

*Access PPO members receive a Visa® Flex Advantage spending card to access your OTC benefit. For information about using this card, visit carepartnersct.com/FlexAdvantage.

 

Click Here to view the 2026 OTC Benefits Medline Catalog

Click Here to view the 2026 OTC Item Catalog

 

For More Information

If you have any technical difficulty using your card, call Medline at 1-833-569-2331.

If you have any questions about using your OTC benefit, call CarePartners of Connecticut Member Services at 1-888-341-1507(HMO)/1-866-632-0060 (PPO)(TTY: 711).

 

1Quarterly OTC credit is for the purchase of Medicare-approved OTC items from participating retailers and plan-approved online stores. Unused balance at the end of a calendar quarter does not roll over. Under certain circumstances, items may be covered under your Medicare Part B or Part D benefit.

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